Terms and Conditions
PLEASE NOTE: A full set of our Terms and Conditions are available in the “Welcome folder” of each room.
Cancellations:
Any confirmed reservation constitutes as a binding contract by both parties. In the event of a cancellation, if we are given 2 weeks notice prior to the date of arrival, there is no cancellation charge. If we are given less than 2 weeks notice prior to the date of arrival, regardless of the date it was booked, a cancellation of 75% of the entire reservation will be charged, if we are unable to re-let the accommodation. If we have a confirmed reservation that doesn't arrive (no-show), a cancellation charge of the full price of the entire reservation will be charged to your credit card.
Arrival & Departure Times:
Rooms are available between 4:00pm and 6.30pm (unless by prior arrangement) on the day of arrival. We would ask you to please vacate your room by 10:30am on the day of departure.
Breakfast Time:
Breakfast is served at 9:00am. If you have dietary requirements, please explain at time of booking.
Children & Pets:
We don't allow children of any age at Thorpe Cottage Country Guest House. We are strictly adults only. Regrettably, we are unable to accommodate any pets (except guide dogs).
Smoking:
There is a strict policy of no smoking at Thorpe Cottage or anywhere on the grounds.
Food and Drink:
Due to excessive damage, we no longer allow alcohol or takeaway foods in the cottage.
Payment:
To make a reservation, we require a valid credit card. We accept most major credit cards and debit cards.
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